Run your store from the AI assistant you already use.
Ask it to look through your store, prepare the changes and draft the replies. You see the exact result of every suggestion, you approve it, and you can undo it if you change your mind.
How it works
Connected in three steps. Under a minute.
Step 1
Copy your private address
Open Connect AI in your store admin and copy the address. It is made for your store only, and you can replace it any time.
Step 2
Add it to your AI assistant
In any AI app that supports custom connectors, add a connector and paste the address. You choose the assistant and you pay for it yourself.
Step 3
Allow it once
A page from your store admin opens. Check the name and choose Allow. Customer contact details stay hidden unless you choose to show them.
Works with ChatGPT and Claude
Choose your assistant and connect it step by step.
Works in the Claude app and on the Claude website.
- 1
Open the connectors page
In Claude, open Customize, then Connectors.
- 2
Add a custom connector
Press + Add, then Add custom connector. Type the name Softified Stores and paste your address in the URL box. Press Continue, keep the sign in choices as they are and press Add.
- 3
Connect it to your store
Press Connect next to the new connector. A page from your store admin opens. Check the name and press Allow.
- 4
Switch it on in a chat
Start a new chat, press +, then Connectors, and switch Softified Stores on. Then ask your first question.
Custom connectors work on the Free (one connector), Pro, Max, Team and Enterprise plans. On Team and Enterprise, an owner of the Claude workspace adds it first, then everyone presses Connect.
Your private address is in your store admin, under Connect AI. Open the store admin and copy it there.
You decide
It suggests. You approve.
Every change your assistant prepares lands in an Approvals page in your admin, written out in plain words with the real prices, names and dates. Approve it and it is done the same way as if you had done it by hand. Dismiss it and nothing happens.
- Products with sizes and colours, prices, stock and pictures
- Delivery, contact details, branding and policy pages
- Sales, coupons, bundles and free gifts
- Home page and category banners
- Orders, returns, customers, reviews and messages
- Sales and stock reports
- Emails to your customers
Proposed by your assistant a minute ago. Nothing has changed yet.
Change the price of 3 variants by +10%
- Trail Shoe, size 424,500 4,950
- Trail Shoe, size 434,500 4,950
- Everyday Sneaker2,990 3,290
What you can ask
Say it the way you would to a helper.
Know your store
Ask what is happening and what needs you.
- “Give me a summary of how the store is doing this week and what needs my attention today.”
- “Which products are about to run out of stock?”
Add and tidy products
Turn a spreadsheet and a folder of pictures into a live catalogue.
- “I added my catalogue file. Check it and tell me exactly what it would add.”
- “Add the products from my catalogue file to the store.”
Prices and stock
Change many prices or stock levels in one go, and see the exact result first.
- “Raise the price of every product in the Shoes category by 10%.”
- “Set the stock of the variant with SKU ABC-1 to 40.”
Delivery
See what delivery costs where, and change prices, times and places.
- “Show me my delivery zones, what each one charges and how long it takes.”
- “Charge Rs 100 for delivery inside the Kathmandu valley, free above Rs 3,000, and deliver in 1 to 2 days.”
Store details and policies
Keep your contact details, branding and policy pages up to date.
- “Show me my store settings and tell me what looks incomplete.”
- “Add my WhatsApp number and Instagram link to the contact details.”
Change your mind
Undo what you approved, or let safe changes go through by themselves.
- “Undo the price change we approved this morning.”
- “Undo adding those products.”
Set it to work while you sleep
Routines that prepare your day.
Routines need an AI assistant that can run a task on a schedule, and they run on your own subscription. Everything they propose still waits for your approval.
Every morning
Morning briefing
Every morning, tell me which orders are waiting to be confirmed, packed or shipped, which deliveries are late and which products are running low. Do not change anything.
Every Monday
Weekly review
Every Monday, summarise last week: sales, best sellers and slow products. Suggest three things I could do this week.
Every day
Missing pictures and text
Every day, list the products that have no picture or no description and propose fixes I can approve.
Every Monday
Reorder list
Every Monday, list the products that will run out within 30 days and how many I should order.
Every evening
Review replies
Every evening, draft replies to the new reviews for me to approve.
Built to be safe
You keep the keys.
- You approve every changeThe assistant prepares changes and you see the exact result, in the chat or in your Approvals page. You can let safe kinds, such as adding products and pictures, go through by themselves. Prices, stock, orders, customers, emails and settings always wait for you.
- Only the owner connectsOnly the store owner can connect an assistant, and only after signing in to the store admin.
- One store, one addressYour address works for your store only. Another store cannot reach yours, and an old address stops working the moment you replace it.
- Customer details stay hiddenEmails and phone numbers are hidden from the assistant by default. Show them only if a task needs them.
- Nothing is deleted for goodItems it removes go to the bin, where you can restore them. It cannot delete anything permanently, change payment settings or manage your team. It can prepare order cancellations and refunds, but only you can approve those, in your store admin.
- Every change is recorded and can be undoneEach approved change is written to your activity log with the assistant that proposed it and who approved it. Ask your assistant to undo one and you approve the reversal.
- Disconnect in one tapSwitch it off, disconnect one assistant, or make a new address and every connection ends at once.
- Watched by the platformWe can switch Connect AI off for a store at any time if something looks wrong. We never see your conversations with your assistant.
Connect AI in your plan
Connect AI starts with your catalogue. Add more as you grow.
| Connect AI | Starter | Professional | Business |
|---|---|---|---|
| CatalogueProducts, prices and stock, pictures, categories, brands and importing a catalogue file | |||
| Coupons, badges and home pageCoupons, product badges, the home page and festival launches | |||
| Orders, returns, reviews and messagesOrders, returns, reviews and customer messages | |||
| Collections, campaigns, banners and free giftsCollections, campaigns (timed sales), category banners and free gifts | |||
| Emails to customersWriting and sending emails to your customers | |||
| BundlesSelling products together at one price |
Each part also follows what your plan already lets you do by hand. Compare the plans
Which AI assistants work?
ChatGPT and Claude both work, and so does any other assistant that can add a custom connector (it uses an open standard called MCP). Apps differ, and some limit connectors to their paid plans, so check your assistant first. You choose it and you pay for it, not us.
Does it cost extra?
There is no extra charge from us. Every plan includes the catalogue helper, and bigger plans add more parts, as the table above shows. Your assistant may have its own subscription.
Can it break my store?
Not by itself. You read the exact result of every suggestion before you approve it, and an approved change follows the same rules and limits as when you do it by hand. If a change was a mistake, ask your assistant to undo it and approve the undo.
Can it approve changes on its own?
Only if you allow it, one kind of change at a time, and only for safe kinds such as adding products, pictures, categories and banners. Prices, stock, orders, customers, emails and settings always wait for you, and you can still undo what it did.
Who sees my data?
Your assistant reads what you ask it to read, and that is handled by the company that runs it, under its own terms. We do not see your chats. Keep customer contact details hidden unless a task needs them.
What if the assistant gets it wrong?
Dismiss the suggestion, or approve it and fix it like any other change. Prices, pages and emails are always shown to you in full before anything goes live or reaches a customer.
Can my staff use it?
Only the owner connects an assistant, and only the owner approves what it suggests. Your staff keep working in the admin as usual.
Can it send emails to my customers?
It can write an email and show it to you. It is sent only after you approve it, and customers who unsubscribed are skipped, as with any email you send from the store.